The one address that reaches us
Write to support@bijleebill.pk for anything about this website. One address covers everything: corrections, feedback, bug reports and business enquiries.
Please mention the page or guide you are writing about, plus your company name (LESCO, IESCO, MEPCO and so on). It helps us answer in the first reply instead of the third.
Site questions, corrections and feedback
We handle questions about the bill checker, the calculator and every guide on the blog. If a number, a route or a step is wrong anywhere on the site, tell us and we will verify and fix it.
For advertising and partnership enquiries, the same email works. Mention AdSense or partnership in the subject line.
Bill problems belong to your company
We cannot change bills, waive charges or resolve meter disputes, because we do not run the billing systems. Those tasks belong to your electricity company:
- Helpline 118 for outages and quick complaints
- CCMS portal (ccms.pitc.com.pk) for billing complaints with tracking
- Your sub-division office for readings, corrections and detection bills
- Your bank or wallet for payment disputes
Our guides explain each route step by step. Start from the blog index if you are unsure which one fits.
Two to three working days
We answer most emails within two to three working days, in English or Urdu. Urgent bill deadlines do not wait for email, so for anything time-sensitive please use helpline 118 first and write to us afterwards.